How do you adapt effectively to technological change?

January 1, 2024 by Mike Manazir – (4-5 minutes)

There are numerous examples of businesses that failed due to their inability to adapt to technological change. Below are a few well-known cases:

Blockbuster was a dominant player in the video rental industry. However, it failed to adapt to the digital streaming revolution led by companies like Netflix. Blockbuster’s insistence on physical rental stores and late adoption of online streaming led to its decline and eventual bankruptcy.

Eastman Kodak Company was once a photography giant known for its film and cameras. However, the company failed to embrace the digital photography trend, despite having invented the first digital camera in the 1970s. Kodak’s reliance on traditional film-based products led to its downfall as consumers shifted to digital photography.

Borders was a prominent bookstore chain. The company struggled to adapt to the rise of e-books and online book sales, while its competitor, Barnes & Noble, made significant efforts in the digital space. Borders filed for bankruptcy in 2011.

Nokia was a leader in the mobile phone industry for years. However, the company’s slow response to the smartphone revolution and its insistence on sticking with its Symbian operating system while competitors like Apple and Android were gaining ground led to a dramatic decline in Nokia’s market share.

RadioShack was a well-known electronics retailer. It failed to adapt to changes in consumer electronics and e-commerce, eventually declaring bankruptcy in 2015. The company couldn’t compete with larger, more diversified retailers and online sellers.

Once a retail giant, Sears struggled to adapt to the changing retail landscape, particularly the rise of online shopping. The company’s outdated business model and failure to invest in e-commerce eventually led to its bankruptcy in 2018.

By contrast, other businesses adapted to technology changes and flourished. Amazon, for example, started as an online bookstore but quickly expanded into an e-commerce giant. It embraced technology to enhance its supply chain, introduced innovations like Amazon Prime and AWS (Amazon Web Services), and diversified into areas like streaming services and smart devices. Today, Amazon is one of the largest and most influential tech companies world wide.

Apple revolutionized multiple industries by introducing products like the iPhone, iPad, and Mac with cutting-edge technology and user-friendly design. The company has consistently adapted to evolving technology trends and maintains a strong brand reputation.

Google is a dominant force in the tech industry due to its innovative search engine, advertising platform, and expansion into various fields like cloud computing, autonomous vehicles, and artificial intelligence. Google’s adaptability and focus on innovation has helped it stay at the forefront of the tech world.

Microsoft successfully shifted from a software-focused company to a cloud and services company. It adapted by developing Azure, Office 365, and other cloud-based products, ensuring its continued relevance in the tech sector.

Netflix transformed the entertainment industry by pioneering online streaming of TV shows and movies. The company embraced technology to personalize content recommendations and create original content, maintaining its leadership in the streaming space.

Tesla disrupted the automotive industry by producing electric vehicles with advanced technology and autonomous driving capabilities. It continually updates its software and hardware to stay ahead in the electric vehicle market.

Facebook evolved from a social networking platform into a tech conglomerate with investments in virtual reality (Oculus), augmented reality, and artificial intelligence. The company adapts to emerging technologies to maintain its position as a leader in social media and beyond.

International Business Machines (IBM) transformed itself from a hardware-focused company to a leader in enterprise software, cloud computing, and AI. IBM’s ability to pivot and adapt to emerging technologies has helped it remain a significant player in the tech industry.

Adobe successfully transitioned from a traditional software company to a cloud-based subscription model with Adobe Creative Cloud. This shift allowed it to continuously innovate and maintain its dominance in the creative software space.

Adapting to technology requires leaders to possess a clear vision and strategy. They must envision how technology aligns with business goals and create a roadmap for its implementation. Continuous learning and adaptability are crucial, as technology constantly evolves. Leaders must stay updated on industry trends and encourage a team culture of learning and experimentation. Additionally, listen to those “crazy ideas” that are guaranteed to disrupt your current business model and yet yield the results that keep your business relevant. Do you know who those crazy idea people are in your company? If so, do you and your direct reports listen to them?

Effective leadership in technology adaptation involves vision, strategy, continuous learning, adaptability, empowerment, and collaboration. These qualities enable leaders to guide their organizations through technological changes, drive innovation, and position their companies for long-term success in the digital age.

“It is not the strongest of the species that survive, nor the most intelligent,
but the one most responsive to change.”

-Charles Darwin

Lead from your heart. Lead to Win.

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