How do you manage organizational politics?

March 25, 2024 by Mike Manazir – (4-5 minutes)

Lehman Brothers, one of the oldest and largest investment banks in the United States, was led by CEO Richard Fuld who built the firm into a Wall Street powerhouse through aggressive expansion and risky investment strategies.

Behind the scenes, Lehman Brothers was plagued by a toxic culture of internal politics, ruthless competition and unchecked ambition among its top executives.

A key player in this drama was Dick Fuld, whose autocratic leadership style and obsession with maintaining Lehman’s dominance on Wall Street fueled internal power struggles and dissent among senior executives.

Despite warning signs of trouble in the housing market, growing concerns about Lehman’s exposure to risky mortgage-backed securities, internal politics and a culture of fear stifled dissent within the organization.

As Lehman’s financial woes deepened in the summer of 2008, internal divisions and infighting escalated. Executives jockeyed for power and influence placing blame on each other for the firm’s precarious position and seeking to protect their own interests at the expense of Lehman’s survival.

Amid mounting pressure from investors, regulators and creditors, Lehman Brothers ultimately succumbed to its internal dysfunction and external pressures. In September 2008, the firm filed for bankruptcy in what would become the largest bankruptcy filing in U.S. history, triggering a global financial crisis that sent shockwaves through the global economy.

The collapse of Lehman Brothers resulted in massive job losses, wiped out billions of dollars in shareholder value and had far-reaching consequences for financial markets worldwide. The Lehman story underscores the disastrous effects of organizational politics when left unchecked.

Signs That Office Politics May Be Getting Out of Hand:

Increased Gossip and Rumors: A surge in gossip, rumors and negative talk about colleagues or leadership may indicate growing tension and division within the organization.

Lack of Trust: A decline in trust among team members, with individuals becoming guarded or hesitant to share information or collaborate openly.

Favoritism and Nepotism: Instances of favoritism or nepotism becoming apparent in decision-making processes, promotions, or project assignments, eroding morale and breeding resentment.

Increased Cliques or Factions: The formation of cliques or factions within the organization, with individuals aligning themselves based on personal agendas rather than the best interests of the organization.

Undermining Behavior: Instances of individuals undermining or sabotaging their colleagues’ work or efforts to advance their own interests, rather than focusing on collective goals.

Lack of Transparency: A lack of transparency in decision-making processes or communication from leadership, leading to uncertainty and speculation among employees.

High Turnover Rates: An increase in employee turnover rates as talented individuals may choose to leave the organization due to a toxic or politically charged work environment.

Decreased Morale and Engagement: A noticeable decline in morale, motivation and employee engagement, as individuals become disillusioned with the workplace culture and their ability to succeed within it.

Blurred Boundaries Between Personal and Professional Relationships: Overlapping personal and professional relationships with individuals leveraging personal connections to advance professionally, potentially leading to conflicts of interest or unfair advantages.

Erosion of Organizational Values: A departure from the organization’s stated values and principles as office politics takes precedence over ethical conduct and integrity.

Steps Leaders Can Take to Manage Organizational Politics:

Foster Open Communication: Encourage transparent communication to promote trust and reduce misunderstandings.

Lead by Example: Demonstrate integrity, fairness and ethical behavior to set a positive tone for the organization.

Build Trust: Invest in building trust among team members to foster collaboration and reduce conflicts.

Clarify Roles and Responsibilities: Define clear roles and responsibilities to minimize ambiguity and promote accountability.

Address Conflict Proactively: Actively address conflicts and disagreements to prevent them from escalating and undermining team cohesion.

Summary: Effective management of office politics involves fostering open communication, building trust, clarifying roles and responsibilities, addressing conflicts proactively and promoting a culture of transparency and integrity to create a positive productive work environment.

The best way to manage office politics is to build strong relationships
based on trust, communication, and collaboration.

-Satya Nadella, CEO of Microsoft

Lead from your heart. Lead to Win.

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