How do you manage crisis communication?
December 01, 2024 by Mike Manazir – (4-5 minutes) The Brick Chronicles: Cracks in the Wall Sarah Thompson, CEO of Baxter’s Bricks, stared at her phone as it vibrated nonstop. The notifications weren’t good: complaints about their latest eco-friendly brick product was flooding social media, and a local news article was not helping. Baxter’s Bricks … Read more